Warranty
CONSUMER LIMITED LIFETIME AND SEVEN YEAR WARRANTY
GOLDEN, through its authorized distributor / service organization, warrants
this chair to original consumer only, against defects in material or workmanship
as follows:
LIFETIME WARRANTY
GOLDEN, warrants for the lifetime of the chair by the original consumer to
repair or replace at their option the LiftMechanism, Chair Frame and Recline
Mechanism. Labor to replace these parts is covered on all models for three
years. The Capri, Slimline and Monarch are limited to six months, The Space
Saver is limited to one year, parts and labor on the lift frame, recline
mechanism and wood frame.
GOLDEN, shall not be responsible or obligated to pay for any cost or expense
for examination of any warranted parts nor is Golden to pay for costs for
transportation, handling and packaging of the parts or components.
THREE YEAR PARTS WARRANTY
GOLDEN, warrants the electrical parts of this chair against defects to
original consumer only, for a period of three years from the date of original
purchase by a consumer. The Monarch chair has electrical parts warranty of 2
years. The Capri, Slimline and Space Saver chairs are limited to 1 year
electrical parts warranty. Labor to replace these parts is covered for one year
on all models except Capri, Slimline and Monarch, which are limited to 6
months.
GOLDEN, shall not be responsible or obligated to pay for any costs or
expenses for examination of any Warranted parts nor is Golden to pay cost for
transportation, handling and packaging of the parts or components.
LIMITED WARRANTY FOURTH THROUGH SEVENTH YEAR
During the period beginning with the expiration of the full three year parts
warranty offered above and continuing through the seventh year after date of
original purchase by a consumer, GOLDEN will warrant the electrical parts
on the following prorated basis. Year 4 earns a 35% discount off suggested
retail price. Year 5 earns a 25% discount. Year 6 a 15% discount and year 7
a 5% discount. By way of example, a part costing $100.00 that needs replacement
in year 4 would cost $65.00.
GOLDEN shall not be responsible or obligated to pay for any costs or expenses
for examination and / or service of any warranted part or to pay for costs of
transportation, handling and packaging of the chairs and / or parts or
components. Capri, Slimline, Monarch and Space Saver are excluded from this
portion of the warranty.
TERMS APPLICABLE TO WARRANTIES
GOLDEN will, at its option, repair and / or replace the defective parts and /
or components provided that the warranty parts have not been subjected to
misuse, abuse or improper service by the consumer, have not been damaged in
transit or handling and / or have not been altered or repaired by unauthorized
representatives. This warranty does not include costs for unnecessary service
calls, i.e., in-home service calls solely for the purpose of educating the
consumer about the product, or finding an unsatisfactory power connection, etc.
Please refer to weight capacity chart at place of purchase for specifics.
Jr. Petite & Small Models - 300 lbs.
Capri & Slimline Models - 325
lbs.
Medium, Large & Tall Models - 375 lbs.
Royal, Pioneer, New
Yorker, Ambassador - 375 lbs.
Dual Motor 26” & 28” Wide Models - 500
lbs.
In the event that the product does not conform to this warranty at
any time while this warranty is in effect, Golden willcorrect the defect in
conformity with the Consumer Limited Lifetime and Seven Year Warranty. THE
LIMITEDLIFETIME AND SEVEN YEAR WARRANTY SET FORTH ABOVE IS THE SOLE AND ENTIRE
WARRANTY PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND EXCLUDES ALL OTHER
WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESS, IMPLIED, OR ARISING BY
OPERATION OF LAW INCLUDING, BUT NOT LIMIITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT
COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES. Some states do not allow this exclusion or limitation of incidental or
consequential damages so the above limitation or exclusion may not apply to
you.
GOLDEN shall not be liable for any incidental or consequential damages or for
any other damage or loss not contained in this warranty. This warranty gives you
specific legal rights, and you may also have other rights which may vary from
state to state. The in-home service portion of this warranty is valid in all 50
states, the Canadian Provinces, and Puerto Rico.
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